How banks have stopped thinking in products and started thinking in customer journeys
Synchrony, a financial services company with over $120 billion in assets, shifted its strategy from organizing around individual credit card products to structuring operations around complete customer journeys. The company had accumulated extensive customer data through private-label credit cards but needed to fundamentally reorganize how it used that information.
Read full story →Canada’s Banking Regulator OFSI Confirms Tokenized Deposits Are Legally the Same as Traditional Deposits
Tokenized deposits have been confirmed as legally equivalent to traditional deposits under Canadian banking law. The Office of the Superintendent of Financial Institutions made this determination on September 10, 2026, clarifying that digital ledger recording does not change a deposit's legal status.
Singapore Central Bank Urges Financial Sector to Prepare for AI-Driven Transformation
The Monetary Authority of Singapore is urging financial institutions to prepare for transformation driven by artificial intelligence, tokenization, and quantum computing. The central bank emphasizes that institutions must strengthen governance and cybersecurity as AI systems become increasingly autonomous.
Kalshi Opens CFTC-Approved Gold and Silver Perpetual Futures
Perpetual futures contracts for gold and silver launched Thursday on Kalshi's platform following CFTC approval. These contracts represent the prediction-market operator's first perpetual futures offering outside of digital assets.