Delta AI Assistant Boosts Customer Satisfaction Scores 25 Points During Travel Disruptions
Customer satisfaction scores increased 25 points during travel disruptions through simplified rebooking processes and expanded self-service digital tools. Delta Air Lines implemented these enhancements, which the chief operating officer discussed during the company's June quarter earnings call.
Read full story →Figure’s Blockchain Marketplace Tops $1 Billion Weekly Loan Applications After Record Q2
Figure Technology Solutions' blockchain-based loan marketplace processed $4.3 billion in volume during Q2, representing a 132% increase. Weekly loan applications exceeded $1 billion following the record quarter performance.
Databricks Raises $5 Billion to Expand Enterprise AI Agent Platform
Databricks raised $5 billion in funding at a $190 billion valuation, up from $134 billion in February. The company plans to expand its enterprise AI agent platform with the new capital.
Bank of America to buy up to 49.9% stake in Jio Credit for $1.9B
Bank of America will acquire up to 49.9% stake in Jio Credit for $1.9 billion. The investment reflects the bank's confidence in India as a growth market where it has operated for decades.